Project Manager, Operational Excellence

Company: 1001 John Wiley & Sons, Inc.
Apply for the Project Manager, Operational Excellence
Location: Oxford
Job Description:

Position Overview

The Senior Project Manager sits within the Delivery & Change Excellence function and is responsible for delivering complex, cross‑functional projects that directly support Wiley’s strategic agenda.

Key Responsibilities

  • Lead end‑to‑end delivery of complex, cross‑functional projects—establishing clear business cases, realistic plans, validated benefits, and embedded change.
  • Develop and maintain project documentation including PIDs, business cases, plans, and RAID logs; manage scope, timelines, budgets, and dependencies.
  • Surface and escalates risks early; own issue resolution and mitigation.
  • Engage and manage senior stakeholders, providing clear, timely reporting and executive communications.
  • Contribute to portfolio‑level visibility—ensuring the right information reaches decision‑makers at the right time.
  • Actively adopt AI‑enabled tools and workflows within delivery (including Matae and other DCE stack tools).
  • Work with extended teams to design and implement process improvements and automation.
  • Coach and develop junior project managers and contribute to DCE’s capability standards.
  • Lead post‑delivery reviews and feed learning back into continuous improvement.

Required Qualifications

  • PMP, PRINCE2 Practitioner, or equivalent certification.
  • Extensive experience of progressive project management, including delivery of large‑scale, cross‑functional initiatives.
  • Demonstrated ability to manage senior stakeholders and navigate a complex matrixed organisation.
  • Strong experience managing scope, risk, budget, and dependencies across concurrent workstreams.
  • Track record of delivering measurable outcomes—able to evidence impact, not just activity.
  • Experience leading teams through organisational change or transformation.
  • Proficiency with project management tools (Jira, Smartsheet, MS Project, or similar).

Preferred Qualifications

  • Experience in publishing, media, technology, or information services.
  • Familiarity with AI‑enabled delivery tools or a demonstrable interest in embedding AI into ways of working.
  • Experience contributing to PMO standards, governance frameworks, or capability development.
  • Familiarity with Clarity PPM or enterprise portfolio management tools.
  • Experience delivering projects involving external partnerships or vendor collaboration.
  • MBA or equivalent postgraduate qualification.

Compensation

Salary Range: 40,200 GBP to 57,533 GBP.

We are committed to fair, transparent pay and strive to provide competitive compensation in addition to a comprehensive benefits package.

Equal Opportunity Statement

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual’s status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

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Posted: July 4th, 2026