Customer Operations Lead: Experience & Fulfilment

Company: Hearst Communications, Inc.
Apply for the Customer Operations Lead: Experience & Fulfilment
Location: London
Job Description:

Hearst Communications, Inc. is seeking a Customer Operations Manager in London. You will lead the operational delivery of customer service and fulfilment, ensuring customer satisfaction while managing outsourced operations. The ideal candidate has extensive experience in customer service management and a strong ability to drive operational excellence.

This role is essential for achieving the company’s ambitious membership growth and ensuring high-quality interaction with customers across various channels.

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Posted: July 8th, 2026