Founding Customer Success Manager — Estate & Bereavement

Octopus Legacy in the United Kingdom is seeking a Customer Success Manager to launch and lead a new team dedicated to guiding customers after bereavement. Your role will involve overseeing daily operations, shaping processes, and ensuring exceptional customer experiences while achieving key performance indicators.

The ideal candidate will be an empathetic leader comfortable with ambiguity and focused on building a supportive team culture. This position offers unique opportunities for growth and development in a fast-paced environment.

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