Job Details
- Directorate: Corporate Resources
- Pay Level: 5, £30,160 – £35,530 (fully inclusive of Local Weighting Allowance)
- Contract Type: Fixed term contract (12 month)
- Working Hours: 37 hours per week
- Location: Observatory House/ Slough, Hybrid (minimum 2 days per week in the office)
- DBS requirement: Standard
- Vacancies: 2 posts
The closing date for applications is midnight on 17th July 2026
Interviews will be held week commencing 20th July 2026
What you’ll be doing
Make every visit count. Help protect homes, support residents, and strengthen communities across Slough.
Slough Borough Council is looking to hire two motivated, confident and community‑minded Tenancy Audit Officers to join our Housing Services team. This is an exciting opportunity to play a hands‑on role in ensuring our tenant and property records are accurate, homes are being occupied appropriately, and residents receive the right support at the right time.
Key Responsibilities
- Conduct scheduled and ad‑hoc home visits across Slough to gather vital information about occupancy, tenancy arrangements, household circumstances, and property condition.
- Work closely with Senior Neighbourhood Officers and other teams to identify repairs, safeguarding concerns, domestic abuse or anti‑social behaviour issues, and suspected tenancy fraud.
- Use findings to help ensure homes are safe, services are responsive, and vulnerable residents are supported to sustain their tenancies.
Qualifications & Skills
- Organised, resilient and confident working with a wide range of residents, including vulnerable or challenging circumstances.
- Strong customer service skills and the ability to communicate clearly and calmly.
- Confidence to work independently while making sound decisions.
- Experience in housing, tenancy management, customer service or working with vulnerable residents is helpful.
- Competent in Microsoft Office packages including Word, Excel and Outlook.
Benefits
- 26 days’ annual leave, rising to 30 days after 2 years and 33 days after 5 years of service.
- The Local Government Pension Scheme.
- Wellbeing initiatives and employee networks that promote equality.
- Tax‑free childcare and childcare services.
- Season ticket loan to help with rail or bus travel to and from work.
Accessibility and Support: Slough Borough Council is an inclusive employer. If you need support during the application process or reasonable adjustments for interview, please contact our Recruitment Team: Recruitment@slough.gov.uk.
Applicants must have the right to work in the UK. If you require sponsorship, please contact Recruitment@slough.gov.uk before applying. Appointments are subject to satisfactory pre‑employment checks.
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