We are looking for a new Medical Secretary support for our existing friendly, hardworking secretarial team. We are looking for this role to start as soon as reasonably possible.
x1 vacancy for 14 hours per week across 2 days as follows:
Tuesday and Friday
The Chislehurst Partnership is a friendly high achieving suburban partnership in the London Borough of Bromley with a countryside feel. Currently operating from two sites (The Chislehurst Medical Practice & The Woodlands Practice) there are 9 partners, with 7 salaried doctors and full complement of nurses including ANP and HCA.
The successful candidate will be expected to work across the two sites.
Main duties of the job
This role is to support the practice by delivering an efficient, caring and respectful service to our patients. We require our secretary to provide a friendly and helpful primary care service on behalf of the practice. The ideal candidates must be a team player able to adapt to changing work practices and be flexible to cover sickness and holidays. The ideal candidates must have attention to detail as accuracy is a key requirement of the role. You must also have excellent communication skills both verbal and written.
About us
The Chislehurst Partnership is a friendly high achieving suburban partnership in the London Borough of Bromley with a countryside feel. Currently operating from two sites (The Chislehurst Medical Practice & The Woodlands Practice). The Partnership is passionate about providing a friendly, supportive and caring medical service to our population. The Partnership hopes to move to a purpose-built medical centre in the future but for the time being are operating from two premises.
We have a patient list size of circa 25,000. We are a 7 Partner partnership with a team of Salaried GPs, Advanced Nurse Practitioners and a Nursing team. Our staff are friendly and hard-working and together we provide a high level of care to the local community. We are a well organised, progressive, forward-thinking Partnership. We are part of the Mottingham, Downham & Chislehurst (MDC) Primary Care Network and share across our practices a wide range of additional roles including, Clinical pharmacists, Physicians associates, Social Prescribers, Mental Health Practitioners and Paramedic.
Job responsibilities
Main duties of the role (not an exhaustive list) :
Toprovide an efficient service for GPs and the practice managers and other healthprofessionals as required. This includes the patient referrals via e-Referralsystem and email
- Monitorhospital referral letters via the e-Referral system and update GPs whenrequired advising of any rejections or queries
- Send2WW (Two Week Wait) referrals by the appropriate system as presented and ensurethe referral is recorded appropriately
- Checkthat 2WW referrals have been attended and report any DNAs to the referring GP
- Dealwith hospital enquiries
- Toestablish and maintain filing and administrative systems so that written orcomputer information is easily accessible and secure
- Toreceive incoming and initiate outgoing telephone calls in order to facilitatetimely and appropriate communications with others, taking messages and dealingwith appropriate queries
- Toretrieve medical records and assist the completion of medical/insurance recordssubject access requests and medical forms.
- Toinvoice and record payments for insurance/solicitor requests.
- Provideholiday/sickness cover for your colleagues as agreed
Any other duties reasonable to your position
Person Specification
Experience
- Recognises the importance of patient services and value every patient and their needs
- Has strong communication skills, oral and written
- Excellent attention to detail
- Flexible and hard working
- Is positive about developing their own skills and abilities throughout the entire duration of their career
- Committed to working together with the whole practice team to achieve the desired outcomes
- Who will reflect upon their own performance, accept feedback and engage in development
- Previous secretarial experience
- Previous EMIS web or DOCMAN experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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