We are looking for an administrator/receptionist to join our friendly team at Pennys Hill Practice. You should have previous experience in a customer service environment, be flexible and willing to learn and have an ability to work under pressure. Applicants should also be confident and able to project a positive and friendly image to patients and other visitors, either in person or via the telephone as well as offer general assistance to the practice team. Whilst knowledge and experience of the NHS are beneficial, they are not essential, and training will be given. This is a challenging role at times, but it is also very rewarding.
Successful applicant must have the right to work in the UK. Unfortunately, we are unable to offer or support visa sponsorship for this role.
Responsibilities
Main duties of the job: The duties and responsibilities to be undertaken by the receptionist may include any or all of the items in the attached job description. Duties may be varied from time to time under the direction of the Reception Supervisor, Assistant to the Practice Manager or Practice Manager, dependent on current and evolving practice workload and staffing levels.
Please see the attached job description for information of the duties and responsibilities to be undertaken within the role.
Note, duties may be varied from time to time under the direction of the Reception Supervisor, Assistant to the Practice Manager or Practice Manager, dependent on current and evolving practice workload and staffing levels.
Qualifications
- Good standard of general education
- GCSE mathematics or equivalent
- GCSE English or equivalent
- Further education
Other Requirements
- Flexibility of working hours/ ability to work at desired times
Qualities & Attributes
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiativeSmart appearance
Experience
- Experience of Microsoft Office software
- A good team player
- Able to take messages accurately and deal with appropriately
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