Bank Business Administrator Cambridge

Bank Business Administrator – Cambridge

Spire Cambridge Lea Hospital is looking for a detail‑oriented, customer‑focused Business Administrator to join our bank team. The role ensures smooth running of administrative processes within the hospital, maintains strict compliance with Spire procedures, and supports financial processes, delivering an exceptional experience to patients and stakeholders.

Key Responsibilities

• Respond to patient queries professionally and compassionately, both system‑based and face‑to‑face.
• Process billing promptly and accurately, resolving issues and liaising with internal teams and shared services.
• Perform cashiering duties, reconciliations, and post entries to accounting systems.
• Coordinate payments for invoices, consultant fees, and patient refunds.
• Monitor overdue vendor debt and arrange collections where necessary.
• Support other administrative tasks as required.

What We’re Looking For

• Education: GCSEs (A–C) in English and Maths.
• Skills: Strong numeracy and Excel skills.
• Experience: Accounts Payable, Purchase Ledger, or basic accounts experience (advantageous but not essential).
• Behaviours:
  • Passion for delivering excellent customer service
  • Strong planning and organisational skills
  • Problem‑solving mindset with a focus on continuous improvement
  • Effective communication and collaboration
  • High attention to detail and standards
• Ability to handle confidential information and adapt to flexible work processes.

Shifts

Monday – Friday 9:00 am – 5:00 pm

Benefits

• Bank colleagues are paid weekly.
• Competitive rates for flexible work, covering busy periods, sickness, or annual leave.
• Save an average of £50 per month with free onsite car park.
• Access to Spire Healthcare pension.
• Access to Blue Light Card discounts.
• Free uniform.
• Free DBS.
• Full induction, including mandatory training updates.
• Opportunities for further training and progression into permanent posts.
• Knowledge, support, and guidance from Spire’s specialist Resourcing Team throughout recruitment.

We commit to employee well‑being through work‑life balance, ongoing development, support, and reward.

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