Job Title
Patient Coordinator
Location
Birmingham (Hybrid)
Working Hours
Monday to Friday, 9:00am – 5:00pm
Salary
£13.50 per hour
Prerequisites
An up-to-date enhanced DBS is required. Previous experience in medical patient appointment booking is essential, preferably within an out‑patients setting.
Responsibilities
- Join the client’s vibrant team as a Medical Patient Booker.
- Check Patient Referrals: assess referrals for suitability to be seen in the client’s clinical units.
- Book appointments and ensure patients have all necessary information and medications.
- Follow up: send follow‑up correspondence to patients to keep them informed and engaged.
- Manage changes: handle cancellations or changes to appointments with professionalism and care.
- Maintain records: manage patient correspondence and contact records according to established processes.
- Prepare notes: assist in preparing patient notes and health information for upcoming appointments.
- Support audits: participate in audit activities, checking patient outcome data and maintaining medical supplies.
- Contribute to care improvement: actively contribute to the continuous improvement of care within the client’s organisation.
Skills and Qualifications
- Excellent written and verbal communication skills.
- Computer literacy including Microsoft Excel experience.
- Ability to work collaboratively and confidentially share vital sensitive information.
- Promptly respond to queries with the utmost professionalism.
Equal Opportunities
Adecco is a disability‑confident employer. We run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is an Equal Opportunities Employer.
Disability Support
We commit to building a supportive environment and are happy to provide reasonable adjustments at any stage.
Application Details
By applying for this role, your details will be submitted to Adecco. The Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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