Customer Service & Sales Administrator
Location: Chelsea, London – 5 days in office
Type: Permanent, full time
Start: ASAP
Hours: 8:30am – 5pm
Salary: Up to £30k (DOE)
About the Company
A creative company based in the heart of Chelsea. The team is friendly, collaborative, and well suited to someone who thrives in a small, customer‑focused environment.
Role Overview
They are seeking a personable, detail‑oriented, and solution‑driven Customer Service & Sales Administrator. This role is both operational and client‑facing, offering a mix of customer service, sales support, and day‑to‑day administration. It is ideal for someone who enjoys building client relationships, solving problems, and contributing to the smooth running of a busy creative business.
What You’ll Do
- Manage daily enquiries via phone and email, providing fast and effective solutions
- Deliver excellent customer service while identifying potential sales opportunities
- Build and maintain strong relationships with existing clients to support long‑term growth
- Provide ongoing administrative support to your manager
- Use Excel and internal systems to support sales activity and reporting
Who You Are
- Friendly, approachable, and solution‑oriented
- Experience within a customer service role (highly beneficial)
- Comfortable learning new systems and processes
- Strong at maintaining and developing client relationships
- Detail‑focused, organised, and conscientious
- Confident communicator – both written and verbal
- Comfortable dealing with a wide variety of people
- Positive, proactive, and enthusiastic
A fantastic opportunity for someone who loves client interaction and wants to grow within a creative Chelsea‑based team.
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