Job Description
Head of Partnershipsn
West Midlands
n
Up to 100k
n
Hybrid
n
2 days per week in the office
n
3 days travelling to customer sites
n
Enterprise Level Account Management and Sales Experience
n
Fintech experience is desirable
nBenefitsn
- n
- Private Medical
- Group Income Protection
- Car Allowance
- Bonus Scheme
n
n
n
n
n
I'm working with an enterprise level SaaS Client who is currently looking for a Head of Partnerships to support Enterprise account growth through increasing account value, driving adoption of services, maximising retention through the delivery of partner strategy.
n
This is a strategic senior leadership position.
n
You should be someone that knows how to engage, retain and maximise value of enterprise level accounts, that understands and improves strategic partnerships.
n
You will be involved with developing account management strategy alongside other senior stakeholders.
n
You will drive customer success within the channel, which includes acting as a conduit for any issues.
n
You will line manage a team of account managers.
n
They are looking for someone with experience in SaaS sales solutions, and working within regulated industries such as finance, pensions, or insurance. SaaS is highly desirable.
nExperience and Skills requiredn
- n
- SaaS environment is absolutely essential
- Experience in Enterprise level Client relations, Customer Success or Account Management is also essential
- Strong and inspirational leadership
- Strategic and commercially focused
- Excellent stakeholder communication skills
- Analytic approach using data driven insight
- B2B Customer Journey Management
- Demonstrable experience in driving B2B customer satisfaction
- Demonstrable experience driving account revenue through clear strategy, consistent delivery, operational alignment, actionable analytics and identifying opportunities for monetisation and growth
- Acting as an escalation point for issues your customers face
- This role requires regular customer travel, you will need to hold a UK Drivers License
n
n
n
n
n
n
n
n
n
n
n
nDesirablen
- n
- Regulated industry experience such as Finance, Pensions, Insurance
- Experience with full SDLC
n
n
n
If you are looking for an opportunity to work in a successful enterprise level business that genuinely cares about its staff and customer experience then please apply today quoting reference AR103004.
n
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
n
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
n#J-18808-Ljbffr
…