Assistant Manager – London, Victoria Area

Assistant Manager

Full Time (42hr per week) / Early Start 4am

Responsibilities

• Support the General Manager in overseeing daily store operations to ensure everything runs smoothly. Lead and motivate the team to deliver outstanding customer service and consistently high-quality food, fostering a positive and inclusive work environment built on teamwork and camaraderie. Ensure exceptional customer experiences and resolve any issues promptly.
• Assist in training and developing team members to grow professionally within Pret. Work closely with front‑of‑house and back‑of‑house teams to contribute to efficient service, uphold health and safety standards, and support stock control through stock ordering, stock takes, and waste reduction.

Qualifications

• Experience in retail or hospitality and knowledge of leading a team, driving profit, and delivering great customer experiences while keeping energy and standards high.
• Strong leadership, communication, and interpersonal skills. Ability to work in a fast‑paced environment and make decisions in the moment.

Benefits

• Salary from £34,654
• 15% quarterly bonus
• 33 days of annual leave (including flexible Bank Holidays), increasing to 38 days over time
• Free private medical cover (option to add family or partner at additional cost)
• 4% pension contribution matched by Pret, rising to 5% after 5 years
• Life assurance at 3x annual salary
• Loyalty award for 5, 10, 15, 20 years’ service
• Flexible Benefits Platform with lifestyle discounts
• Season ticket loans
• Healthcare cash plan
• Financial wellbeing provisions
• Free mortgage services
• Sabbatical after 3 years
• Opportunities to support The Pret Foundation
• Comfy free shoes to wear on shift

EEO Statement

Everyone is welcome at Pret. We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.

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