Customer Service Representative

Description

As a Customer Service Representative you will be at the forefront of the business supporting customers throughout their sales‑order journey.

This is a B2B opportunity where you will have your own repeat customers.

You will be responsible for taking orders, processing them into the system, and managing the customer journey from start to finish, ensuring the best level of service.

You will handle any queries and resolve issues or delays; there will also be many administrative duties, working with other members of the business to ensure a seamless process.

Location: Mirfield, UK.

Profile

• Previous customer service experience (any background)
• Strong communication skills and the ability to build excellent working relationships
• Ability to handle difficult conversations and a good problem‑solver
• Capacity to work in a fast‑paced environment
• Keen eye for detail with a high regard for accuracy
• Excellent team player

Job Offer

• Salary of £26,000+
• Reputable manufacturing business
• Full training provided
• Excellent progression and development opportunities
• Central location in Mirfield
• No shift patterns or weekends
• Excellent culture and environment
• Good benefits package
• Huge discounts on all products
• Free parking
• Regular socials
• Lovely team

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