Overview
Reporting to the Facilities Manager, who is based in Bristol, you will be assisting all support service teams with duties relevant to their area. This is an exciting opportunity for those that are looking to take their first step in a career within facilities.
Hours
On a full‑time basis, you will work a seven‑hour day, 35 hours a week Monday to Friday. Default hours will be 7.30am – 3.30pm. However, please note that the nature of the work will require some flexibility, both during the week and very occasionally at weekends.
Duties and Responsibilities
- Assisting the Facilities Manager in providing facilities services efficiently to meet or exceed all Service Level Agreements
- Facilities‑related work and the use of the building by contractors (e.g. the access system/arrangements, inductions, car parking, unlock/lock up, desk moves, equipment distribution, minor repairs)
- Supporting the remote IT service desk with onsite tasks
- Providing support for our Central Service team with print, copying and postal tasks
- Ensuring other office administrative tasks are processed within the timescale required (e.g. to receive and process hand‑delivered and couriered mail, checking/ordering stationery)
- Answering and accurately placing incoming telephone calls and emails
- Greeting callers who ring the doorbell/intercom and limited reception duties
Ideal Candidate
The ideal candidate will be practical, service‑oriented, have good telephone manner and be able to communicate well in writing and verbally. You will be comfortable with using office technology including Microsoft Office and basic computer hardware such as screens, keyboards and other devices. You will have good organisational skills, including attention to detail, and have the self‑motivation and initiative to work on your own as well as able to work in a wider team.
Experience Required
Previous administration experience in an office environment, undertaking similar duties to those outlined and dealing with service providers and contractors is desirable. However, good customer service and a practical aptitude are equally important and consideration will be given to candidates who can demonstrate other practical skills relevant to the role and common sense.
Education Required
A good standard of education including Maths and English GCSE or equivalent.
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