Cruise Guest Services Lead – Sales & Guest Experience

Company: Norwegian Cruise Line
Apply for the Cruise Guest Services Lead – Sales & Guest Experience
Location: Southampton
Job Description:

Norwegian Cruise Line in Southampton is seeking a Guest Services Coordinator to handle call and email inquiries, maximize booking revenues through upselling, and ensure excellent customer service. Responsibilities include managing bookings and providing detailed information to guests.

The ideal candidate has travel industry experience, strong communication skills, and a customer-focused attitude. This is a full-time position offering opportunities for growth within the company.

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Posted: June 21st, 2026