Company: BNY

Apply for the Director – Client Activation Fund and Investor Solutions (London)

Location: London

Job Description:

Job Description

hackajob is collaborating with BNY to connect them with exceptional professionals for this role.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Director – Client Activation Fund and Investor Solutions to join our Asset Servicing team. This role is located in London

In this role, you’ll make an impact in the following ways:

nLead end-to-end transition and implementation programs for large, complex client deals, including planning, mobilization, execution, go-live, and post-implementation stabilization.n

nEstablish the overall program structure, governance model, implementation roadmap, delivery milestones, dependency tracking, and escalation framework.n

nPartner with sales and relationship teams during late-stage deal activity to assess implementation complexity, transition risk, resource requirements, timelines, and operating model implications.n

nServe as the senior point of accountability for client-facing transition delivery, ensuring transparency, timely communication, and strong stakeholder alignment.n

nCoordinate across Operations, Technology, Product, Data, Legal, Compliance, Risk, Finance, and third-party providers to ensure all transition workstreams are aligned and progressing.n

nIdentify implementation risks, dependencies, resource gaps, and decision points early; drive mitigation plans and executive escalations as needed.n

nOversee detailed transition planning, including data migration, operating model design, process documentation, technology readiness, control frameworks, service model setup, reporting, and client testing.n

nEnsure implementation programs are delivered in accordance with contractual commitments, commercial objectives, regulatory expectations, internal controls, and client success measures.n

nLead executive steering committees, governance forums, readiness reviews, and post-go-live status meetings.n

nDrive disciplined program management practices, including status reporting, milestone management, RAID logs, financial tracking, change control, and benefits realization.n

nBuild trusted relationships with senior client stakeholders and internal executives, acting as a credible advisor during high-pressure transition periods.n

nSupport continuous improvement of implementation methodology, playbooks, tools, templates, and transition governance standards.n

nDevelop, mentor, and lead transition managers, implementation leads, program managers, and cross-functional delivery teams.n

Capture lessons learned from major implementations and embedded improvements into future deal transition models

To be successful in this role, we’re seeking the following:

nExperience in implementation, transition management, program management, operations, client onboarding, or large-scale transformation.n

nSignificant experience leading complex, multi-workstream implementation programs for large institutional clients or enterprise-scale deals.n

nProven ability to manage executive stakeholders, senior client relationships, and cross-functional delivery teams.n

nStrong understanding of operating model design, data migration, technology integration, risk management, controls, and service readiness.n

nExperience managing large implementation budgets, timelines, dependencies, and resource plans.n

nImplementation and Transition experience across client implementations for conversions n

nExperience in financial services, asset servicing, investment operations, banking, fintech, consulting, or another highly regulated environment for n

nExperience with large deal transitions involving custody, fund services, middle office, data, accounting, reporting, transfer agency, or related operational platforms.n

nPMP, Agile, Lean Six Sigma, or similar program management certification.n

nExperience working across global delivery centers and matrixed organizations.n

nStrong understanding of regulatory, operational risk, data governance, and client service frameworksn

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

nAmerica’s Most Innovative Companies, Fortune, 2025n

nWorld’s Most Admired Companies, Fortune 2025n

n“Most Just Companies”, Just Capital and CNBC, 2025n

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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Posted: July 9th, 2026