Senior Process Consultant

Senior Process Consultant

Hybrid – Hertfordshire (3 days per week)

Are you passionate about improving business processes and driving operational excellence? We’re looking for an experienced Senior Process Consultant to join a global transformation team, helping shape how complex business processes are designed, governed and continuously improved across multiple functions.

This is a fantastic opportunity for someone who combines strong process architecture expertise with business improvement experience and enjoys facilitating workshops, influencing stakeholders and delivering meaningful change.

What you’ll be doing

• Lead process discovery workshops with business stakeholders to capture and redesign end-to-end processes.
• Develop and maintain process architecture using BPMN standards and enterprise process management tools (such as ARIS or similar).
• Build and govern a central process repository, ensuring process documentation remains accurate and aligned across the organisation.
• Drive continuous improvement initiatives using Lean, Six Sigma and other operational excellence methodologies where appropriate.
• Partner with multiple business functions to identify opportunities for process optimisation, cost reduction and improved customer and colleague experiences.
• Support process governance, roadmap development and transformation programmes from discovery through to implementation.
• Facilitate workshops, challenge existing ways of working and influence stakeholders at all levels.
• Contribute to process maturity and capability across the wider business.

What we’re looking for

• Proven experience in process architecture and business process management within a large, complex organisation.
• Strong knowledge of BPMN and enterprise process modelling tools such as ARIS (or equivalent).
• Experience running process mapping workshops and engaging cross-functional stakeholders.
• Background delivering business process redesign, operational excellence or continuous improvement projects.
• Strong project management skills with experience supporting multiple workstreams simultaneously.
• Excellent stakeholder management and communication skills.
• Experience across sectors such as retail, manufacturing, supply chain, shared services or other complex operational environments would be advantageous.
• Lean Six Sigma certification or practical experience is desirable but not essential.

What’s on offer

• Opportunity to work on large-scale transformation programmes across multiple business functions.
• Exposure to enterprise-wide process architecture and governance.
• A collaborative environment where you’ll have the autonomy to lead workshops, influence change and make a tangible business impact.

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