Health Care Assistant

Responsibilities

• Work flexibly and co‑operatively as part of a multi‑disciplinary team to deliver quality person‑centred care.
• Assist in the day‑to‑day smooth running of the unit.
• Work with, talk to and listen to service users, carers and families, encouraging their participation in the recovery process.
• Participate in the assessment of care needs, the development and implementation of programmes of care, and risk assessments.
• Support and empower service‑users, working with the multi‑disciplinary team to promote a culture of engagement and activity.
• Use de‑escalation skills to manage aggression exhibited by service users, subject to achieving agreed training and competency.
• Help as required in the administration of medication.
• Be aware of own behaviour and its effect on others.
• Be compassionate and open‑minded.
• Treat colleagues, service‑users, carers and relatives with dignity and respect.
• Demonstrate a commitment to continual service and personal improvement.
• Reflect the Trust’s values by behaving in a welcoming, kind, positive, respectful and professional manner.
• Work across a seven‑day week.

Qualifications and Experience

• Educated to GCE/GCSE or equivalent (Maths and English).
• NVQ Level2/3 or equivalent training in the field of work is desirable.
• Relevant training such as safeguarding, de‑escalation, autism, mental capacity, or good communication skills.
• Commitment to continuing personal development.
• Flexibility, ability to work as part of a team, and the ability to work on own initiative without direct supervision.
• Experience in managing own time and working as part of a team.
• Good decision‑making skills.
• Ability to complete, record and report observations and assessments.
• Ability to identify risk and report, recognise, and respond to clinical risk.

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an NHS Foundation Trust that offers a range of mental health and learning disability services across Hertfordshire, Buckinghamshire, and Norfolk.

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