Fundraising Officer

Fundraising Officer

Application Deadline: 3 July 2026

Department: Fundraising

Employment Type: Full Time

Location: Harborne, Birmingham, UK

Reporting To: Head of Income Generation

Compensation: £26,455 / year

We are seeking an organised and proactive individual to help us make a difference. You will play a key role in generating income through a variety of fundraising activities including campaigns, partnerships, grant writing and events that support our charity goals. This is an exciting opportunity to make meaningful impact while building relationships with supporters and stakeholders. We are looking for someone who is creative, organised and driven to achieve results.

Hours: 37 hours per week, 08:30 to 16:30. This role is 52 weeks with 7.2 weeks paid annual leave.

Key Responsibilities

• Respond to and support fundraisers ensuring good communication and stewardship of supporters including thank you letters, charity updates etc in line with GDPR.
• Maintain relationships with regular donors.
• Manage information and utilise the CRM system for recording of data.
• Provide updates and graphics for the website and social media platforms as required.
• Work with fundraisers to obtain case studies/fundraiser profiles where possible.
• Support the running of campaigns and events.
• Actively support the organisation with fundraising events and initiatives (internal and external) to support the charity in all areas (college, residential services and community services).
• Monitor JustGiving Pages and follow up on activity as appropriate.
• Support in the development and management of community and stakeholder opportunities.
• Support the creation of external promotional materials relating to fundraising initiatives.
• Work as part of the Fundraising Team supporting activities as and when the need arises.
• Respond to fundraising queries via email or the phone in a timely manner.
• Spot fundraising opportunities and raise awareness of the work of QAC.
• Assist the Senior Trust and Corporate Fundraiser with small to mid value Grant Applications.

Other Responsibilities

• Assist in providing efficient administration support to the Fundraising team.
• Support the general running of the office and support other colleagues as and when required.

Considerations

• The Fundraising Team is small, working closely with other teams including Marketing, Enterprises and Curriculum, so flexibility in approach is a must.
• Some periods will be busier than others, for example events seasons, student performance times, so prioritisation and flexibility will be needed.

Skills, Knowledge and Expertise

• Educated to a good standard with excellent literacy and numeracy skills.
• Excellent oral and written communication skills with the ability to present confidently to a variety of audiences and adapt approach to best meet the needs of the audience.
• Good knowledge of Microsoft Office including use of Word, Excel, PowerPoint etc. to support efficient communication and recording of information.
• Well-developed administrative and organisational skills with a proven ability to pay attention to detail.
• Ability to work under pressure and flexibility to unexpected requests, prioritise work to meet deadlines and targets.
• Able to work effectively both independently and as part of a team.
• Excellent interpersonal and relationship building skills with a friendly and professional approach, both internal and external stakeholders.
• Evidence of strong English language skills (verbal, reading and writing).
• Flexibility. Occasional events may require evening and/or weekend working.
• Experience of using design software/have experience of producing promotional literature e.g. leaflets and brochures.
• Experience of planning and delivering events (face‑to‑face and virtual).
• Experience in building relationships with a variety of organisations and/or individuals.

Benefits

• Access to on site car parking.
• Use of QAC Fitness Centre (subject to opening hours).
• Cycle to Work Scheme (Salary Sacrifice).
• 24/7 Employee Assistance Programme Helpline (BHSF).
• Access to Education Support Free Helpline for Teachers & Education Staff.
• QAC Mental Health First Aiders & activities to support health and wellbeing.
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services.
• Annual Flu vaccination/voucher.
• Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers.
• Dell Advantage programme – a free programme that offers savings to students, parents and all staff at QAC up to 20% off.
• Health and Wellbeing Services (Occupational Health/Counselling).
• Free Tea/Coffee and Staff Room facilities.
• Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes).
• Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period).
• Reward and Recognition Policy – Living the Values Awards (team & individual) and long service.
• Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria).
• Occupational sick pay (based on length of service).
• On site wellbeing activities (e.g. yoga, meditation).
• Support for training/ CPD (either by way of study leave and/or funding).
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.

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