What You’ll Do
- You will develop the overall fraud risk strategy for the Perk Pay Card Program.
- You lead and coordinate all activities around fraud prevention and fraud operations for the Perk pay corporate card program.
- You define, implement and monitor risk policies and metrics to optimize authorization approval rates while minimizing fraud rates of our corporate card program.
- You work in close collaboration with the Perk product and engineering teams and our partners to implement adequate systems and tools that support these strategies.
- You provide reports and insights to stakeholders and partners.
- You will lead a team of card operations specialists.
What We’re Looking For
- You have excellent knowledge of the payment authorization process via a global card network, such as Visa or Mastercard.
- You have previous experience in fraud prevention at a card issuer, card network or card payment processor.
- You are an expert in fraud prevention policies and systems for credit/debit card payments, preferably corporate credit cards.
- Experience working with partner banks and regulators to ensure necessary reporting and requirements are adhered to.
- You have excellent technical knowledge of instruments for strong customer authentication, payment authorization and fraud rates, such as 3D Secure, Transaction Risk Analysis, Risk Scoring Models, Rule Engines, etc.
- Experience of managing a team to meet deadlines and targets, balancing client experience and enforcing controls.
- Experience in fraud operations, such as dispute management and chargebacks.
- Excellent communication and problem solving skills.
- You are fluent in English; German and other languages are a plus.
What We Offer
- Competitive compensation and equity ownership in Perk.
- 25 days of annual leave plus bank holidays.
- Private medical cover, voluntary dental insurance and discounted gym memberships.
- Qualifying earnings company pension plan.
- Life insurance for you and your loved ones.
- Income protection in case of long-term sickness or absence.
- Tax‑efficient cycle and electric car schemes.
- Annual Perk events and a summer party.
- Wellbeing partner access (therapy and coaching sessions).
- 12–16 weeks paid parental leave.
- 16 paid hours per year for volunteering.
- Up to 20 “Work from Anywhere” days per year.
- Discounts and rewards.
- Four‑week fully paid sabbatical after 5 years.
- Relocation support to our hubs.
AI Fluency
AI is embedded in how we work across every function. The tools you’ll use day‑to‑day are AI‑enabled, so you can move faster and spend more time on the work that matters. Use AI to research, prioritise accounts, draft outreach, handle customer interactions, synthesise information, and cut through shadow work. You don’t need to be an AI expert; we expect curiosity and intentionality. We’ll ask about how you use AI in your interviews to understand your thinking.
How We Work
We take an IRL‑first approach: the team works together in‑person three days a week. This role requires you to be based within commuting distance of our hubs. For certain roles, relocation help is available.
Equal Opportunity Employer
We’re an equal opportunity employer. You’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.
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