Telecoms Field Engineer (VoIP) (Goodmayes)

Job Description

Responsibilities include:

• Raising technical support cases against telephone and email requests
• Troubleshooting and performing diagnostics to determine problem, testing, and providing solutions to business users
• Attending customer site visits to install network switches, routers, and telecoms equipment

Required Skills

• Excellent written and verbal communication skills
• Excellent organisational and time management skills
• 1-2 Years’ experience in a technical support environment troubleshooting & configuring VoIP system, SIP Trunks
• Configuration of switches and routers
• Understanding of VoIP/PBX/SIP protocols
• UK Drivers Licence
• Fast learner.
• Ability to develop technical skills.

Desirable Skills

• Firewalls
• Experience working with Asterisk
• Networking / Cabling

Wavetel believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.

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