Alexander Steele recruitment are working with an exciting high-growth food manufacturing business which are looking to expand there team with a Customer Logistics Planner.
The ideal candidate has worked within a 3PL, freight forwarding or FMCG logistics environment, with strong export and compliance experience and is a career motivated individual.
Key Responsibilities
- Take ownership of the end-to-end downstream supply chain, managing relationships with 3PL, fulfilment and freight partners across all modes and routes.
- Coordinate with customers to ensure orders are shipped accurately and on time, across both B2B and B2C channels.
- Act as a key point of contact for consumer enquiries, delivering a responsive and professional customer experience.
- Organise and manage freight bookings, optimising for cost, reliability and service level.
- Own the export paperwork process end-to-end, ensuring full compliance and smooth, on-time shipments to international markets.
- Identify and deliver savings, efficiency gains and process improvements across logistics, fulfilment and freight.
- Support senior leadership on the business’s global expansion plans, including evaluating and helping set up logistics hubs in new markets.
- Build strong working relationships with 3PL, fulfilment and freight partners, holding them to account on performance and service.
- Work cross-functionally with Commercial, Customer Service and Operations teams to ensure logistics plans support sales and customer experience goals.
On Offer
- up to £40,000 p.a
- Monday to Friday – circa office hours with flexibility
- Hybrid -1-2 office days per week
- Unlimited Annual Leave
If this role is of interest, please apply with your most up-to-date CV and I will give you a call.
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