Ofgem is looking for a Lead Applications Operations Engineer to manage and improve its IT Service Management platform (Ivanti). The role involves defining application roadmaps, leading performance enhancements, and driving automation initiatives to improve user experience.
The ideal candidate has strong experience with ITSM platforms, particularly Ivanti, a solid understanding of ITIL frameworks, and excellent troubleshooting skills. This position is pivotal to ensuring effective IT operations and supporting the organization’s goals.
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