Customer Experience Specialist – Parts & Returns

Company: Charles Trent Ltd
Apply for the Customer Experience Specialist – Parts & Returns
Location: Poole
Job Description:

Charles Trent Ltd is searching for a Customer Service Specialist to handle customer enquiries and product-related returns. You will work closely with warehouse and technical teams to deliver effective outcomes while identifying opportunities for improvement.

The ideal candidate will excel in a high-volume e-commerce customer service environment, demonstrating strong negotiation and organizational skills. A proactive approach and understanding of vehicle parts will be advantageous. Employees enjoy various benefits including staff discounts and health plans.

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Posted: July 8th, 2026