About Us
South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting‑edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment.
The role
We are seeking a highly skilled and motivated ICT Infrastructure Manager to lead a large and diverse team of experienced technical specialists as they develop, implement, and maintain South Wales Police’s technical infrastructure.
As an ICT Infrastructure Manager, you will form part of an extended ICT senior management team and play a crucial role in designing and developing the ICT infrastructure needed for now and the future, ensuring the smooth functioning of our ICT infrastructure on a day‑to‑day basis. The technical infrastructure is comprised of both on‑premise and cloud‑based services.
Responsibilities
- Manage the day‑to‑day infrastructure operations including servers, network, security and cloud services.
- Lead infrastructure projects including upgrades, migrations and system implementations.
- Develop and maintain security protocols and procedures for infrastructure systems.
- Oversee disaster recovery and business continuity planning.
- Provide technical guidance to the infrastructure team and other teams within ICT.
- Execute the strategic vision for the infrastructure, ensuring it is secure, reliable and efficient.
- Provide specialist advice and guidance on a range of complex and escalated technical issues.
Requirements
- Possess any of the following:
- A bachelor’s degree in an ICT related subject
- An ICT related qualification
- Demonstratable equivalent skills or experience
- Proven experience of managing a team of technical specialists.
- Be able to demonstrate substantial experience of working with, and leading technological change at an infrastructure level.
- Proven experience of managing day‑to‑day ICT operations.
- Skilled in system integration as well as a sound knowledge of major ICT platforms.
- Experience in leading infrastructure projects.
- Strong analytical and problem‑solving skills.
Where you’ll fit in
The ICT Infrastructure Manager sits within the Technical Delivery section and reports to the ICT Technical Delivery Manager. The ICT Department covers a wide range of responsibilities from 1st line service desk to 3rd line specialist technical architect/design, IT security management, service management, business support and project management.
Benefits
- Training and professional development opportunities
- Local Government Pension Scheme
- 24 days Annual Leave increasing to 29 years after 5 years employment
- Flexible working depending on duties
- Free on‑site parking
- On‑site fitness centre and canteen
- Collaborative and supportive work environment
- Cycle to work scheme
- Wellness programmes
- SWP Diolch Vectis & Blue light Discount Card
- Opportunity to make a meaningful contribution to public safety and community well‑being
Diversity, Equality & Inclusion
As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police, in our workforce and in the services we provide. South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society it serves.
We are committed to achieving a working environment free from any form of harassment, intimidation, bullying or victimisation. Applications are welcomed from all under‑represented groups and support will be made available for all applicants as and when requested.
The successful Candidate must be willing to undergo vetting to MV/SC Vetting.
As an equal opportunities employer, we welcome applications from all suitably qualified persons. We particularly welcome applications from ethnically diverse candidates. We offer a Guaranteed Interview Scheme (GIS) for people living with a disability or who identify as ethnically diverse.
For more information about the role please contact Ben.Lawless@south-wales.police.uk. Due to the sensitive nature of the work performed by South Wales Police, all applicants will undergo a comprehensive background check as part of the recruitment process.
We embrace diversity and welcome applications from everyone.
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