Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office 2 days a week. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40‑60% of your working week.
What you’ll be doing
As well as supporting a busy team with its day‑to‑day operations, you’ll have the chance to support a variety of projects. You’ll champion best practice by sign‑posting guidance and providing basic training to the wider team, enabling them to self‑serve in areas such as business travel and purchasing. You’ll be responsible for diary management, keeping things simple and on track, with a flexible approach to managing and anticipating requirements. You’ll be comfortable organising complex travel itineraries. You’ll also play your part in supporting more efficient ways of working, smarter travel and our strategic aim to reduce carbon and cost.
We’d love to hear from you if you’re:
- Relevant experience in a Business Support environment
- Experience in diary management
- Strong written and verbal communication skills
- A team player who can prioritise and plan effectively
- Attention to detail
- IT skills, including Microsoft Office suite
We’re looking for a Business Services Co‑ordinator to join us at the National Trust. You’ll pride yourself on delivering first‑class administrative support and will be willing to learn how each team in the Directorate plays its part, sharing your own knowledge and ideas.
What it’s like to work here
You will join the National Trust Land & Nature Directorate, providing dedicated support. Our work supports the delivery of our upcoming strategy, People and Nature Thriving. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
Benefits and compensation
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
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