We have an exciting opportunity for Customer Services Level 2 apprenticeship within the Learning and Development team on a fixed term contract for 15 months.
You will provide a high quality and efficient administration service for the Learning and Development team.
In this role you will be responding to queries and enquiries from staff and managers via telephone, email or face to face. Providing helpdesk support to employees and managers with LMS (Learning Management system) queries and helping to identify training needs and signpost users to the relevant information and guidance.
You will be pro‑active with excellent communication skills, organisational and administrative skills, coupled with a proven ability to prioritise activities within a busy, in‑house transactional environment. A forward thinking individual, you will be a strong team player and integral to the on‑going development of the Learning and Development team.
Full training will be provided, and the successful candidate will be supported through their Apprenticeship Programme. The post will be starting on a band 2 with the potential to be a permanent member of staff on band 3 on completion.
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