LOCATION: Belfast
SHIFT PATTERN: Mon-Fri, 40 hours per week
SALARY: £35,000 per annum
To ensure the safe, compliant and efficient operation of commercial plumbing systems and associated mechanical building services across the contract portfolio. Deliver planned preventative maintenance, reactive maintenance and statutory compliance activities in accordance with SFG20, manufacturer recommendations, contractual obligations and relevant legislation.
Service Provision
- Complete all assigned plumbing PPMs in accordance with SFG20.
- Maintain water services, sanitaryware, valves, pipework, pumps, TMVs, boosted water systems and drainage systems.
- Carry out reactive plumbing repairs including leaks, blockages and pipework modifications.
- Undertake statutory inspections relating to water hygiene and plumbing systems where applicable.
- Raise remedial works and elevate safety-critical defects.
- Record all work in the CAFM system.
- Support minor works and projects.
- Comply with health, safety, permit-to-work and environmental requirements.
- Is responsive and prompt to customer enquiries, requests and complaints.
- Recognise when the customer is under pressure and respond to their needs appropriately
- Encourages others to demonstrates a high-quality customer service.
- Delegates and coordinates work in a clear and efficient manner.
- Gets the best out of people through enthusiasm and recognition.
- Below standard work is addressed promptly, informing management as required.
- Adjust and adapt communication styles to be effective in a diverse workplace.
- Promotes a spirit of teamwork, consistently displaying a positive approach to working with others.
- Promotes flexibility amongst the team to enhance service delivery.
- Collaborate with all colleagues encouraging others to participate and contribute.
- Communicates detailed information clearly and accurately, both written and verbal where appropriate.
- Facilitates discussion to achieve a common objective, encouraging input from all participants.
- Contributes positively and promotes change as required.
Essential Criteria
- Recognised apprenticeship in Plumbing.
- Minimum three years’ experience maintaining commercial plumbing systems.
- Experience within facilities management.
- Experience delivering SFG20 maintenance.
- Full UK driving licence.
- Competent IT skills including CAFM/mobile applications.
Desired Skills
- Fault-finding ability.
- Read technical drawings.
- Excellent customer service.
- Work independently.
- Strong organisational skills.
Attitude / Motivation
- Safety-focused with a strong compliance mindset.
- Flexible, reliable and adaptable.
- Positive attitude towards continuous improvement.
- Committed to ongoing professional development.
- Calm and effective under pressure.
- Proactive and solutions-focused.
- Strong team player with a customer-centric approach.
We’re proud to offer a great range of benefits including:
- 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
- Mental Health support and Life Event Counseling
- Get Fit Programme
- Financial and legal support
- Cycle to work scheme
- Access Perks at Work, our innovative employee app where you can find:
- Perks: discounts, gift cards, cashback, and exclusive offers
- Life: Search for resources and tools on topics ranging from family and life to health, money and work
- Support: Online chat or telephone service for urgent support in a crisis
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.
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