We are looking for a practical, proactive and dependable Maintenance Operative to help keep Bishopstrow looking, feeling and working at its best. This is a varied, hands‑on role. One day you may be repairing a guest‑room door or fixing a leak; the next you could be helping to keep our spa and pool facilities running smoothly, carrying out planned maintenance or supporting a contractor on site. You will take real pride in the details, understanding that the care put into our bedrooms, public spaces, gardens and facilities makes a huge difference to every guest’s stay.
Responsibilities
- Carrying out planned preventative maintenance across the hotel, spa, pool areas, bedrooms, public spaces, back‑of‑house areas and grounds.
- Responding promptly to reactive maintenance requests, helping to minimise disruption for guests and colleagues.
- Completing general repairs, upkeep and reinstatement work, including basic plumbing, carpentry, painting, decorating and minor plaster repairs.
- Carrying out minor, like‑for‑like electrical repairs where trained, competent and authorised to do so.
- Supporting the safe operation and presentation of our spa and pool facilities, including routine checks and reporting faults promptly.
- Completing maintenance records, work orders and reporting materials or specialist support required.
- Supporting contractors working on site and ensuring work is completed safely and with minimal impact on the hotel.
- Carrying out routine safety, compliance, fire and security checks.
- Helping to maintain the beautiful appearance of the hotel, grounds and external areas.
- Taking part in the out‑of‑hours emergency call‑out rota and working one in four weekends.
Qualifications
You will have solid practical maintenance experience and be comfortable turning your hand to a wide range of jobs. You will be organised, calm under pressure and happy working independently while being part of a wider hotel team.
- Experience in general building maintenance and practical handyman work.
- Basic plumbing repairs.
- Carpentry, joinery and repairs to doors, locks, fixtures and furniture.
- Painting, decorating, patching and reinstatement work.
- Safe use of hand and power tools.
- Planned preventative and reactive maintenance.
- Working safely and following health and safety procedures.
- Experience in a hotel, spa, leisure or other customer‑facing environment would be a real advantage.
- Experience with pool plant rooms, water treatment, hot tubs, filtration, chemical dosing, Legionella awareness or spa equipment would also be welcomed.
Benefits
- Monthly service payments (Tronc) as well as monthly pay.
- Free parking for team members.
- Meals provided by our chefs when you are on duty.
- Progression and training opportunities throughout Kaleidoscope Hotels.
- Discount on eating, drinking and sleeping at all of our properties.
- 500 refer a friend scheme for full time role.
- Work in a stimulating environment as part of a diverse community of people.
- Be part of a team who live and breathe our purpose.
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