Job Overview
Hours: 36 hours per weekShift Pattern: Covering Monday to Sunday, shifts are 23:00 to 08:30Work Base: Office based
If you would like to arrange an informal meeting or have a discussion regarding the role, please contact Heidi on 07761 206462.
Responsibilities
- Deliver emotional support, brief interventions, and risk assessments, including suicide risk assessments.
- Assess and manage risk, support safety planning and self‑management strategies.
- Signpost callers to relevant NHS and community services, and escalates concerns to clinical teams when necessary.
- Maintain accurate records on NHS systems.
- Work collaboratively with NHS staff, police, and partner agencies to ensure individuals receive appropriate support and care.
- Build rapport quickly, offer reassurance, and demonstrate professionalism, empathy, and sound judgement.
Qualifications and Ideal Candidate
Ideal candidate will be an excellent communicator, remain calm under pressure, confidently assess and respond to risk, and be committed to promoting equality, diversity, and inclusion in all aspects of their work.
Company Commitments
P3 is an equal opportunities employer and is committed to combating all forms of discrimination. P3 has committed to achieving ‘Net Zero’ Carbon emissions by 2050 and plants a tree for every new employee in partnership with Treeapp.
Benefits
- Enhanced Annual Leave Entitlement – 27 days annual leave per year, plus bank holidays.
- Commitment to Mental Health and Wellbeing – access to National Wellbeing Lead and Regional Wellbeing Champions.
- EDI Focus – opportunity to join colleagues to raise awareness and steer initiatives.
- Paycare Health Cash Plan – claim back costs for a wide range of everyday health expenses.
- Employee Assistance Program – access to 24/7 GP appointments, 1‑1 counselling and health assessments.
- Bike2Work Scheme – part of the Government’s Green Transport Plan.
- Discounts – access to Paycare Perks and Tickets for Good.
- Reward and Recognition – team away days, annual conference and Colleague Awards Ceremony.
- Personal Development Opportunities – mentoring, training, secondments, job shadowing, and more.
- Colleague Volunteering Programme – one day paid leave per year to volunteer in the community.
- Enhanced Sickness Pay – based on length of service.
- Earning Potential – optional overtime and refer a friend bonus scheme.
- Additional Equipment Provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.
Company Mission and Values
Established in 1972, P3 Charity is a modern, forward‑thinking organisation providing support services to people facing social exclusion across the UK. We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people. We’re a person‑centred organisation that works alongside people to improve lives, strengthen communities, unlock potential and create new possibilities. Our values‑driven approach means we recruit for values and train for skills.
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