Delegated Authority Technician

Position

Delegated Authority Technician – London.

Package: £Negotiable + Benefits.

Responsibilities

• Provide technical and administrative support for new and existing underwriting agreements, including binders, binding authority agreements, Coverholder appointment agreements, and delegated authority contracts.
• Draft and review underwriting agreements in line with internal standards and regulatory requirements, recommending amendments where needed.
• Document and process changes to underwriting agreements, such as endorsements.
• Assist with the approval and registration process of underwriting agreements using Lloyd’s and London Market tools (ATLAS, DCOM, QA Tool, Crystal, Xchanging/DXC, DDM).
• Support Coverholder approvals and ongoing Lloyd’s compliance/due diligence, maintaining accurate records within ATLAS or successor systems.
• Conduct system testing (UAT) to verify new underwriting agreements, products, and system functionality are correctly programmed and meet contractual and regulatory standards.
• Maintain underwriting agreement manuals, centrally held files, the master agreement list/database, and internal trackers.
• Prepare risk/written bordereaux for review by Directors/Department Heads and distribute to capacity providers/carrier partners.
• Coordinate and organize capacity provider/carrier partner audits, respond to audit recommendations, and manage activities through DAM or successor systems.
• Produce reports and management information to aid stakeholder oversight of underwriting agreements.
• Respond quickly to ad-hoc requests from external and internal contacts via email, verbal, or the task management system.
• Manage multiple complex requests of similar priority, prioritizing pragmatically.
• Build and develop trusted relationships with Underwriters and Directors/Department Heads, acting as a business partner across teams.
• Perform other regular and ad‑hoc activities/duties as required and meet Year‑End Performance Review objectives.
• Complete a minimum of 15 hours of Continuous Professional Development annually.

Qualifications & Skills

• Ideally educated to ‘A’ level or equivalent, with strong GCSE/Maths.
• Highly organized, self‑motivated, and able to work under pressure in a small team.
• Excellent communication skills, attention to detail, and ability to meet deadlines.
• Strong decision‑making skills and the ability to filter information and prioritize tasks.
• Ability to maintain and develop good working relationships at all levels.
• Accurate record‑keeping and confident, self‑initiated work with limited supervision.
• Advanced IT literacy in Word, Excel, PowerPoint, Outlook, and other Microsoft Office applications.
• Proven track record in a similar role with knowledge of binders and delegated authority practices.
• Experience with Lloyd’s and London Market tools (e.g., DCOM, ATLAS).
• Previous experience within an independent or Broker‑owned MGA preferred; broker technician experience advantageous.
• Knowledge of RiskWrite is advantageous but not essential.

Equal Opportunity

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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