VIP Help Desk Technician – Onsite & Remote Support

Sharp Brains Solutions in Portsmouth, UK, is looking for a Helpdesk Support Technician Level 1 to handle desktop and laptop support. This role involves troubleshooting hardware and software issues while ensuring compliance with IT policies and procedures.

The ideal candidate will be knowledgeable in using tools like SCCM and Intune, providing VIP support, and handling incidents according to ITIL best practices. This is a B2B/Freelance contract position.

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