ID Team Administrator

Within this role you will work with a growing and busy team of administrators responsible for overseeing all identity checks and liaising with clients directly to verify their identity.

Responsibilities

• Monitoring the team inbox and responding where possible or ensuring that this is tasked to the relevant individual or team.
• Dealing with clients directly in order to verify their identity when they are unable to provide standard documentation.
• Review files and chase for outstanding information where required.
• Ensure that appropriate records are kept for in-house compliance purposes.
• Liaising with clients, advisors, and other professionals in relation to all matters.
• Have some exposure to the development of new products and systems.

Key Knowledge & Required Skills

• Excellent communication and organisational skills
• Excellent administration skills and be able to use computer systems
• You must have excellent attention to detail
• You must be enthusiastic and conscientious
• You must be able to learn quickly and adapt to new processes
• Time and case management skills

Other Requirements

• Self-motivated, proactive, and friendly team player.
• Flexible individual who can respect and support others within a team.
• Commitment and loyalty to the organisation’s values & mission.

Type: Full Time

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