Ambulance Care Assistant (Bank)

Company: EMED Group
Apply for the Ambulance Care Assistant (Bank)
Location: Guildford
Job Description:

Job Opportunity

We have a fantastic opportunity for an Ambulance Care Assistant to serve your local community and join the Ambulance Service as part of our Ambulance crew based in Guildford on a bank (0 hour) contract.

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

Benefits

  • £12.71 per hour
  • The flexibility of a bank (0 hour) position – work when suits you to support the needs of the business
  • Uniform provided.

Responsibilities

  • Transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities.
  • Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times.
  • Building rapport by effectively communicating with patients and their relatives/friends.
  • Responsible for lifting, securing and helping service users in and out of the Ambulance.
  • Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
  • Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
  • Assisting service users with challenging behaviour and/or mental health illnesses.
  • Ensuring that the ambulance is kept safe, clean and tidy.

Qualifications

  • Hold a full UK driving licence with less than 6 penalty points.
  • Committed to patient care.
  • Effective communicator and experience of communicating with others in what can often be emotional circumstances.
  • Calm, considerate, careful driver.
  • Natural flair for team working and collaboration.
  • Physically fit for patient handling and moving.
  • Pass an Enhanced DBS check (company funded).
  • Familiar with the local and surrounding area.

Values

  • Collaborative – We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
  • Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
  • Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
  • Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

Equal Opportunity Statement

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

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Posted: June 4th, 2026