The Athenaeum is an independent, family‑owned luxury hotel and residences overlooking Green Park, moments from Buckingham Palace and London’s most prestigious neighbourhoods. Offering a warm, authentic approach to luxury, the hotel combines an Original Local spirit with the feel of a welcoming haven in the heart of the city. With beautifully appointed accommodation, a spa, restaurant and bar, The Athenaeum is a full‑service haven where our people deliver genuine care, surprise and delight every day.
As part of Sir Richard Sutton Ltd, we offer the opportunity to grow within a family‑owned business where individuality is valued and our teams feel supported, trusted and proud of the experience they create together.
Role
- Provide an efficient, polite and courteous service to guests over breakfast service, room service, or events.
- Ensure that all areas are kept correctly with regards to storage and cleanliness at all times.
- Ensure all equipment is in good working order, and liaise with other departments for maintenance and repair if necessary.
- Handle deliveries, inspect items, and report any discrepancies.
- Handle guest requests, allergies, and dietary needs with professionalism and care.
- Maintain professional body language and grooming standards at all times, adhering to the hotel’s policies and guidelines.
Benefits
- Free and discounted hotel breaks – from the first day of service, you can benefit from a free break of one or two days in any Sutton Hotel Collection hotel, in a 12‑month period. Additionally, you, your family and your friends are also entitled to discounted stays across all of our hotels including dining in our restaurants.
- Heka benefits platform – your access to Heka begins from day one and is pre‑loaded with a balance of £150 to use against a wide range of wellness‑focused products, experiences and schemes including health cash plans and gym memberships.
- Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply).
- Enhanced maternity and paternity leave (26 weeks at 90 % for expectant mothers, four weeks leave at 90 % for fathers).
- Annual social and celebration events.
- Learning and development – an extensive range of training opportunities are available to facilitate your personal development including our in‑house Catalyst Aspire and Inspire programmes and external study sponsorship.
- Wisdom Wellbeing – a confidential, 24/365 service offering CBT, therapy, up‑to‑date information, support and advice on a broad range of subjects.
We also provide you with all the basic benefits such as free nutritious and tasty meals on duty and bespoke uniforms for uniformed positions.
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