Medical Receptionist / Care Navigator
Job Type: Permanent, part time 30 hours per week.Salary: £25,127 per annum (pro rata based off working hours – £13.45 per hour)Hours: Working hours 8:00 am to 6:30 pm, plus one late night per week.
I am currently seeking a motivated individual to join our team as Care Navigator/Receptionist on a permanent basis at a large medical centre in the North Liverpool area. As a Medical Receptionist / Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This versatile position involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.
Key Responsibilities:
- Greeting and assisting patients at the reception desk.
- Managing incoming calls and directing them to the appropriate departments.
- Scheduling appointments and maintaining the appointment system.
- Assisting with administrative tasks, such as data entry and filing.
- Collaborating with healthcare professionals to ensure effective patient care.
- Providing general information to patients and addressing their inquiries.
- Maintaining a clean and organized reception area.
Requirements:
- Previous experience working as a receptionist, preferably in a similar setting (medical centre, GP, hospitals, etc.)
- Exposure to using EMIS software.
- Strong communication and interpersonal skills.
- Excellent organizational abilities with attention to detail.
- Proficient computer skills and familiarity with basic office software.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Empathy and compassion towards patients.
- Knowledge of medical terminology is advantageous.
If you are a motivated individual with front‑of‑house and EMIS system experience, particularly in a medical centre or GP environment, and you want to make a positive impact within the business and people, please apply.
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