Resident Resolution Specialist – Housing Complaints Pro

Company: Legal & General
Apply for the Resident Resolution Specialist – Housing Complaints Pro
Location: London
Job Description:

Legal & General is seeking a Customer Resolution Officer to enhance customer experiences by effectively managing complaints. This role involves investigating resident concerns and ensuring fair resolutions, requiring strong problem-solving skills and attention to detail.

You will manage complex cases, coordinate with various teams, and support service improvements. Ideal candidates will have experience in housing management or dispute resolution and possess excellent communication skills.

Join Legal & General and enjoy a supportive work environment with opportunities for professional development and flexible working arrangements.

#J-18808-Ljbffr…

Posted: July 6th, 2026