At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data‑driven insights to build a healthier future.
Commercial Assistant
We’re seeking a Commercial Assistant to join our team at the Prescot site. This varied and hands‑on role emphasizes administration, customer support and client communication, playing a key part in delivering a smooth and positive experience for our customers while supporting the day‑to‑day running of our commercial operations.
About the Role
Location: Prescot. Hybrid role after probation with three days in the office and two days working from home.
Shift / Hours: Monday to Friday, 37.5 hours per week.
Contract: Full Time & Fixed Term (12 months)
Annual Salary: £27,000
Day‑to‑Day Responsibilities
- Co‑ordination and administration of inspection and analysis quotations
- Assistance with annual tenders and client proposals
- Join client meetings and events to build strong, lasting relationships
- Organise customer visits to our office and laboratory
- Manage general department administration tasks
- Generate department statistics using Excel and Power‑BI
- Regular communication with customers via email and telephone, and attend client visits or events as required
The Essentials
- Customer‑focused approach with excellent service skills
- Strong administration skills and attention to detail
- Competence with Microsoft Office, CRM systems, and databases
- Excellent written and verbal communication skills, with ability to engage international clients
- Strong time management and multi‑tasking abilities
- Proven ability to meet deadlines in a fast‑paced environment
Benefits
- Attractive salary
- Private healthcare
- Shift allowance
- Discretionary annual bonus
- Life assurance
- 25 days holiday plus bank holidays
- 6% employer pension
- Free parking
- Fully subsidised staff canteen
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values shape how we work, how we treat each other, and how we recognise excellence. We support skill development and career growth through various programmes and opportunities.
Equal Opportunity
Everyone Matters. ALS is proud to be an equal‑opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are recognised and valued. ALS welcomes applications from people with all levels of ability and provides reasonable adjustments to support candidates throughout the recruitment process.
Eligibility
To be eligible to work at ALS you must be a citizen or permanent resident of the country you are applying for, or hold or be able to obtain a valid working visa.
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