Role Overview
Location: BBC Broadcasting House, LondonSalary: £30,888 pa + overtimeWorking Hours: 8am to 5pm, Monday to FridayBenefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more
About EMCOR UK
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritize people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day‑to‑day operations. Our purpose is to “create a better world at work”.
Job Purpose
The Events Coordinator is responsible for the day to day running of the events operation within BBC Central Square. They will ensure that events are organised in line with BBC policies, while delivering excellent customer service and interaction in a professional environment. They will chair weekly meetings with key stakeholders, reviewing upcoming and recent events in the building, and will work closely with the Front of House team to keep them informed of site activities.
Customer Liaison
- Deliver excellent and professional customer service
- Serve as a professional ambassador for the BBC and EMCOR
- Establish good working relationships with key stakeholders and customers so as to be recognised as the person to go to for events requests
- Ensure that any client/customer requests or complaints are dealt with professionally and promptly
Administration
- Host the weekly Events Approval meeting, liaising with key stakeholders regarding upcoming events
- Chair the weekly Property Management Group meeting, keeping stakeholders informed of site activities and challenges
- Co‑ordination and collation of events information as required
- Keep shared spreadsheets and trackers up to date
- Coordinate with production companies regarding filming on site, ensuring the correct documents have been submitted in line with building policy
Health and Safety
- Liaise with and assist the BBC team as regards company H&S policies & procedures
- Responsible for health & safety in event spaces to ensure that any hazards are dealt with immediately and all people adopt safe working practices
- Ensure that any QSHE related matters are dealt with within the required timeframes
Quality
- Conduct regular checks of event areas to ensure standards are maintained at all times (cleanliness, maintenance, replenishment, equipment)
- Ensure that work orders and requests are raised correctly, carried out and checked upon completion to ensure standards are met
Teamwork & Communication
- Maintain constant communication with all other service lines to minimise building disruption during events
- Share knowledge between the team as an ongoing form of communication and learning
- Liaise closely with all FM service teams to ensure standards are maintained across all event areas
- Log all tasks with the helpdesk and maintain an up‑to‑date record of all tasks until completion
About The Role
- Immaculate planning and organisational skills
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Positive, confident attitude with the ability to be assertive when required
- Excellent client relationship building skills
- Happy to work within a team and independently when required
- Good Health and Safety knowledge
- Self‑motivated and proactive, willing to be flexible
- Understanding of business and operational needs
- IT literate
- Welsh language desirable
Equal Opportunity
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem‑solving.
EMCOR UK Benefits
- 25 days annual leave + Bank Holidays
- Industry leading maternity & paternity policies
- Refer a friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive learning & development opportunities, including opportunities for progression
- Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
- Bike To Work Scheme
- Health cash plan – benefits covered include optical, physiotherapy and a health & wellbeing
- Dental scheme
- Access to health assessments
- Employee Assistance Programme – offering guidance and advice on personal, health, legal and financial queries
#J-18808-Ljbffr…