Customer Supporter

Responsibilities

• Welcome customers and provide front‑of‑house reception support.
• Create engaging individual and group activities that reflect customers’ interests.
• Promote and review activities to help customers achieve their goals.
• Support customers to connect with and feel part of their local community.
• Enable customers to continue living life on their terms.
• Develop and lead activities that involve and inspire customers.

Requirements

• Right to work in the UK.
• Strong interpersonal and customer‑care skills.
• Confidence in prioritising tasks and meeting deadlines.
• Basic Microsoft Word and Excel knowledge.
• Willingness to work towards an NVQ Level 2 in Health and Social Care.
• Flexible approach; may be required to work on weekends.
• Ability to undertake safeguarding, pre‑employment and DBS checks.

Inclusion & Equality

We welcome applications from people of all backgrounds and are a Disability Confident employer. We provide reasonable adjustments throughout the recruitment process.

Benefits

• 33 days annual leave pro‑rata (rising to 38 days including bank holidays).
• Occupational sick pay linked to length of service.
• Contributory pension scheme.
• Health and wellbeing support including Aviva Digicare+ with virtual GP appointments and an Employee Assistance Programme.
• Company‑paid life insurance.
• Parental leave arrangements and annual leave purchase scheme.
• Company‑funded training and ongoing career development.
• Flexible working options and inclusive culture supported by staff networks.
• Exclusive retail discounts, Cycle to Work and salary sacrifice arrangements.

This advert may close early. Please apply promptly.

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