Mail Services Coordinator

About the Role:

As a CBRE Mail Services Coordinator, you will be responsible for assisting with basic mailroom operations.

What You’ll Do:

• Ensure that all packages received and delivered arrive the same day or advise the consignee of next-day arrival.
• Bring mail, packages, copy products, and stationery to assigned groups or locations as per the daily schedule.
• Ensure all shipped packages are protected against damage.
• Apply appropriate postage amounts and required identification to outgoing mail and packages.
• Stock copy rooms and provide first communication for copier fleet production.
• Check daily and replenish, if necessary, all mail and postage supplies.
• Check daily and replenish stationery supplies in print rooms.
• Answer common inquiries or complaints from clients, co‑workers, and/or supervisors and effectively present information to an internal group.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Impact through clearly defined duties, methods, and tasks are described in detail.
• Deliver own output by following defined SOP and Playbook as per Global aligned processes.

What You’ll Need:

• Up to 2 years of job‑related experience in a mailroom.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information between team members and client.
• Enjoys working as part of a small team.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic maths skills. Ability to calculate simple figures such as percentages, discounts, and markups.
• Creating courier cost breakdowns.

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