What you’ll do in this role
Ensure our guests want to revisit us and recommend us to their friends and family by creating a warm, friendly and genuine welcome or farewell. Take pride in making sure each guest enjoys their stay, engaging them in appropriate conversation and encouraging participation in our guest experience survey. You’ll be responsible for cleaning and presenting bedrooms, bathrooms and public areas to Innkeepers Lodge brand standards, and for maintaining the highest standards of cleanliness and safety by following set‑up and close‑down procedures at all times.
What we look for in our room attendants
- Passionate about great service
- Taking pride in maintaining the highest standards of cleanliness and safety
- Great eye for detail
- Ability to work calmly under pressure
- Whatever your level of experience, we’ll provide all the training you need
What’s in it for me
- Flexible shifts to fit around the other important things in life
- Massive 33% discount across all our brands for dining out, whether it’s date night at Miller & Carter, family roast at Toby Carvery or socialising in the city at All Bar One
- Never a dull moment – fun, laughs and lifelong friends
- Team socials – work hard, play hard
- Additional benefits: pension; 28 days paid holiday; high‑street shopping discounts; free shares; and a free employee helpline to support you with whatever life throws at you
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
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