About the role
Lead a variety of shifts – open and close duties, including weekends, from pre‑shift briefings to delegating tasks. Engage and motivate the team throughout the shift, coach them with honest feedback and create a place people genuinely want to work.
Understand rotas, stock, labour and key performance indicators (NPS, sales, gross profit) and support the General Manager when performance is off target. Handle escalated customer complaints with confidence and good judgement, whilst maintaining allergen and food safety standards across the team.
Support recruitment of new starters and help them feel set up to succeed from day one. Be a visible, welcoming host on the floor and help build the Lounge’s reputation as the go‑to spot in the local community.
What you’ll bring
- A people person who leads by example on the floor and isn’t afraid to roll up their sleeves.
- Confidence in running a shift end‑to‑end, from pre‑shift briefs to cash management and customer complaints.
- A natural host who creates the warm, welcoming atmosphere that makes the venue feel like a home.
- Community‑minded – you get to know the regulars, neighbours and what makes Stroud tick.
- Experience in restaurants, bars, cafés or coffee shops as a Supervisor, Deputy or Assistant Manager.
Qualifications
- Experience in hospitality as a Supervisor, Deputy or Assistant Manager in restaurants, bars or cafés.
Benefits
- Competitive base salary + bonus + overtime.
- Permanent full‑time role; 48‑hour contract (40‑hour contract option available).
- Overtime pay for every hour worked.
- Achievable bonus scheme, paid twice a year.
- Tips shared equally across the team, based on hours worked.
- Free meal on every shift.
- Christmas and Boxing Day off.
- Genuine career development with in‑house training courses and ‘Step‑Up’ to General Manager/Head Chef programmes.
- 50% discount on food and drinks from day one, including alcohol across all our brands (Lounge, Cosy Club and Brightside).
- No uniform policy.
- Annual staff party – Loungefest (the most talked‑about in hospitality).
- Long service awards – vouchers or extra money.
- Early access to your pay with Stream.
- Emotional and practical support via the Licensed Trade Charity.
We are a growing hospitality brand across England and Wales with over 300 sites and plenty of opportunity to grow with us. This could be the start of something really good. We’re hiring a full‑time Assistant Manager to support the team at Correo Lounge – part of Loungers, proudly named Casual Dining Group of the Year 2026.
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