Patient Services Receptionist & Care Navigator

The NHS in Walsall is seeking a highly motivated Receptionist-Care Navigator to join our busy GP practice. As the first point of contact for patients, you will ensure a welcoming and professional experience while providing excellent customer service.

This fast-paced role involves managing appointments, handling enquiries, and supporting day-to-day operations. The ideal candidate will display strong communication skills, remain calm under pressure, and show a deep commitment to patient care.

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