Job Details
Main area Oncology / Colposcopy – GynaecologyGrade NHS AfC: Band 4Contract Fixed term: 12 months (September 2027)Hours 37.5 hours per week (Full time – 37.5 hours per week)Job ref 349-SHCG-7999155-RL4Site Saint Mary’s Hospital, MCS Town ManchesterSalary £28,392 – £31,157 per annum (pro rata)Salary period YearlyClosing 16/07/2026 23:59
Job overview
MFT are responsible for running a family of nine hospitals across six separate sites, providing a wide range of services from comprehensive local general hospital care through to highly specialised regional and national services. We are the main provider of hospital care to approximately 750,000 people in Manchester and Trafford and the single biggest provider of specialised services in the North West of England. We are also the lead provider for a significant number of specialised services including Breast Care, Vascular, Cardiac, Respiratory, Urology, Cancer, Paediatrics, Women’s Services, Ophthalmology and Genomic Medicine.
Main duties of the job
- Supervisor, monitor and support junior staff within their team ensuring high quality care is provided at all times.
- Have excellent communication and interpersonal skills; liaise with staff at all levels, work well as part of a larger team and independently, be able to multi‑task and be flexible in approach.
- Engage and communicate with patients on a daily basis regarding their care with us and the next steps in their pathway.
- Demonstrate attention to detail, exceptional organisational skills and manage changing priorities in a calm and professional manner to ensure smooth running and efficient service.
- Have a good working knowledge of MS software and data collection skills.
- Have previous knowledge of working in a relevant hospital based role and understand clinical pathways and medical terminology.
Benefits
In return we offer a rewarding role that offers challenge but also support from your team manager with training opportunities identified and offered in order to support your ongoing development and the chance to be part of an exciting and dynamic team.
Diversity, equality and inclusion
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.
Person specification
Qualifications
- Good general education with GCSE or equivalent in English at grade C or above.
- NVQ level 4 in Business Administration or Customer Care or equivalent.
- ECDL.
Experience
- Experience of IT and Microsoft Office Systems.
- Previously supervisory or line management experience.
- Experience of dealing with customer complaints.
- Experience of patient administration work in an NHS or other healthcare setting.
Knowledge
- Knowledge of administrative systems and processes.
- Knowledge of confidentiality and data protection principles.
- Understanding of medical terminology.
- Knowledge of NHS pathways.
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