Assistant Manager

Assistant Manager

Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy is the state of being full of energy and life. Assistant Managers are proactive, detailed operational leaders for their teams, bringing imagination, joy, and a boundless passion for incredible people, outstanding hospitality, and revenue-driving through innovative ideas and continuous team development.

Benefits

• Transparent and fair TRONC payments
• Pergo development programme
• Up to 10% bonus based on performance and KPIs set and agreed with your General Manager
• Vitality package: dental, optical, and health insurance
• Gym membership discounts and other rewards
• Free therapy through Self Space available to all Incipio employees
• Referral bonus upon successful probation completion of a referred friend
• 60% of management teams are internally progressed
• Career development and opportunities to grow as the business expands
• Company awards for team achievements and regular events
• Incentive trips sponsored by brands, e.g., wine trips to Portugal and ski trips to France
• Paid sick leave
• Compassionate leave
• Enhanced maternity, paternity, and adoption leave
• Additional holiday after two years continuous service
• Incpiio FC and seasonal socials
• 50% discount on food and drink at all venues

Responsibilities

• Bridge the gap between the team and senior management with clear, effective, and simple communication
• Use imaginative revenue-driving ideas to push the business forward
• Lead joyous and independent shifts, ensuring high service standards and coaching team development
• Operate the venue efficiently by leading from the front, being approachable, and delivering outstanding hospitality
• Champion creative cocktail ideas and menu development with the team
• Ensure guests receive the best possible experience and are safely managed in and out of the venue
• Motivate the team by providing excellent support and training, keeping them happy, engaged, and joyful
• Drive sales and business performance using financial data and effective planning
• Commit to continual learning, personal development and career progression
• Enjoy work, laugh often, and bring positive energy

Requirements

• Passion for individualized hospitality experiences
• People-focused with structured inductions for new team members and commitment to development
• Problem solver who collates feedback and ideas and implements them into a focused plan
• Disciplined standards implementation
• Calm in high-pressure environments
• Big heart and desire to impart knowledge to the team
• Experience in hospitality management preferred (required)
• Full-time employment
• Salary: £33,000 – £38,000 per year

Equality and diversity

We welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or any other characteristic that makes you uniquely you. If you need any adjustments during the application process, let us know.

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