Team Administrator – Band 3
The closing date is 16 July 2026
We are seeking a proactive Band 3 Administrator to support our Community Mental Health Teams in Macclesfield. This full‑time role is vital to smooth service delivery, supporting both staff and service users.
Key Responsibilities
- Provide comprehensive administrative and secretarial support across teams, including updating clinical records, drafting correspondence through audio typing, and covering reception and managing incoming calls.
- Deliver reception and telephony services, responding to service users, carers and professional enquiries with empathy, professionalism and discretion.
- Liaise effectively with clinical staff, external agencies and service users via phone, email and face‑to‑face contact to support smooth service delivery.
- Maintain confidentiality at all times and ensure compliance with information governance, data protection and safeguarding requirements.
- Assist colleagues by providing ad‑hoc administrative support, training and cross‑cover to promote a resilient and collaborative team environment.
Qualifications
- Evidence of good typing skills e.g. RSA 111 / NVQ level 111 in an admin related subject or equivalent.
- Educated to an appropriate standard of English Language to undertake the job role.
- ECDL.
Knowledge and Expertise
- Working knowledge of software programmes e.g. Microsoft office applications.
- Knowledge and understanding of confidentiality.
- Organisational skills and the ability to prioritise work, meet deadlines and use own initiative.
- Managing workload and able to act independently.
- Clear and accurate written and verbal communication skills.
- Audio typing experience.
- Minute/note taking experience.
- Clear and accurate written and verbal communication skills.
Experience
- Experience of providing secretarial/administrative duties.
- Experience of working in a health environment.
- Experience of working as part of a team in an office environment.
- Experience of processes and procedures within this service area.
Equality and Inclusion
Cheshire and Wirral Partnership is a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award. We are committed to making our recruitment practices as inclusive as possible and developing a culture that values differences. The trust offers a Guaranteed Interview Scheme to eligible applicants in the armed forces community.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer name
Cheshire and Wirral Partnership NHS Foundation Trust
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