Housing Management Coordinator
Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan.
Permanent, full time (37.5 hpw), Monday to Friday 9am – 5pm.
Middlesbrough – working across 3 locations in Middlesbrough as part of our Middlesbrough Young Persons services.
Home, a place where you belong.
This is a great opportunity to join our team. As our Housing and Property Lead, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long‑term accommodation!
What’s in it for you?
- 34 days leave, rising to 39 (including bank holidays and a ‘me day’ to use for whatever you fancy).
- 800+ discounts on shops, holidays, days out, tech and more.
- Instant pay access with Stream.
- Matching pension contribution (up to 7%) and life insurance of 3x basic salary.
- Top 20 in the UK for Wellbeing.
What you’ll do
- Make sure that our customers’ properties are homes they can be proud of, supporting them by engaging and involving them in their tenancies.
- Help customers with housing benefit claims, making sure that these are received on their rent account.
- Where there is a need, issue and sign warning letters and notices which may lead to attending court.
- Get rooms ready for the next customers who need our help and, for maximum occupancy, turn around vacant or void rooms / bed spaces / properties within set timescales.
- Ensure we are health and safety compliant and that maintenance standards are met.
Why join us
This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s top 10 Great Places to Work!
You have
- Experience in managing a housing caseload and handling landlord and housing management duties.
- Know‑how of re‑letting rooms or units, collecting rents, and taking formal tenancy action when needed.
- Ability to take on a lead role within the team, offering guidance and support to your colleagues.
- Ability to work on your own initiative, positively influencing people from all different backgrounds.
- A “can do” positive attitude – proactive and well‑organised, and able to work on your initiative.
Stronger together – We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
- Work Monday to Friday 9am – 5pm with Bank Holidays off.
- Based at our service in Middlesbrough; spend your time working in 3 of our Middlesbrough young people’s service locations (Elstone Road, Single Key (Gribdale Road) and Erdely Villa (Marton Road)).
- Use technology for creating and updating support plans, making benefit claims and doing tenancy sign‑ups.
- Need a vehicle insured for business purposes – we’ll pay your mileage.
- Undergo an Enhanced DBS check (we pay for that).
Find out more – Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply and for all our benefits. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk.
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