Working with the Community, Participation & Volunteering Manager, you’ll support daily operations and the organisation of volunteering and participation across the Worcestershire portfolio that includes Croome, Hanbury Hall, Greyfriars House & Garden and The Firs – Elgar’s Birthplace.
This role is all about connecting with people; helping everyone feel welcome and supported across Worcestershire. Working with volunteers and local communities, you’ll be making a vital contribution to the Trust’s cause of caring for places so that people and nature can thrive,now and into the future, by supporting volunteers to get the most out of their experience.
Hours/ working Pattern: Part‑time, this role is 22.5 hours per week. The working pattern is flexible across 7 days and can be discussed further at interview.
You could be based at Croome or Hanbury Hall and may help at other sites across Worcestershire. Working alongside our community partners, you’ll help with day‑to‑day operations while welcoming new participants, helping ensure that they have a safe and enjoyable experience.
Contract: Permanent
Interview: Wednesday 29th July 2026
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it’s like to work here
Working within a varied and bustling atmosphere this role of Community, Participation & Volunteering Assistant, will support with operations and the organisation of volunteering. You’ll get to know and work alongside staff and volunteers from all departments and sites.
Together with a team of volunteers you will provide a fantastic welcome to new volunteers and participants to Worcestershire, whilst also responding to and supporting queries from the existing volunteer community.
What you’ll be doing
As our Community, Participation & Volunteering Assistant, you’ll be supporting the wider team by maintaining links with the local community. You’ll help to make this a flexible, positive and inclusive place for partners, community groups and volunteers to get involved. This may mean supporting established community‑led events.
You’ll support our work in developing new ways of working together and deepening relationships with existing and new audiences. You’ll also support our teams in offering a warm welcome and responding to enquiries.
You’ll support the Volunteering & Community Manager with the organisation of volunteers and help with practical tasks (full training and resources provided), and support with general administration tasks.
Who we’re looking for
We’d love to hear from you if you have:
- focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well‑organised and adaptable
- willing to learn new skills
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
National Trust place
Croome Park, High Green, Worcester, WR8 9JS
Documents
Community, Participation & Volunteering Assistant – Career Level A2.pdf
Requirements
Compliance. Eligibility to Work in the UK
Additional information
Closing Date: 19th July 2026
To apply for this vacancy simply click the ‘apply’ button in the top right hand side of the page.
If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk
If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we’ll support you as best as we can. For examples of how, please see our supporting you page.
EqualOpportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .
Safeguarding Statement
The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
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