Service Assurance Specialist – Elevate Client Experience

Company: Southern Communications Ltd
Apply for the Service Assurance Specialist – Elevate Client Experience
Location: Basingstoke
Job Description:

Southern Communications Ltd is hiring a Service Assurance Agent based in Basingstoke, Hampshire, UK. This full-time opportunity offers a salary ranging from £30,000 to £32,000. The role involves triaging and supporting customers reporting issues, ensuring the efficient working of the in-house Service Assurance team while delivering exceptional customer service.

The ideal candidate will work collaboratively with the Service Manager to design and implement effective reporting to accurately reflect team performance. This is a great chance for those looking to grow in a dynamic team environment.

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Posted: July 6th, 2026