Job Title: IT Support Technician
Location: Birmingham
Salary: £28,031 – £30,378 per annum – SS3
Job type: Permanent, Full Time
UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.
The Role
University College Birmingham is looking for an experienced Information Technology professional to join our growing Digital IT Services Department as an IT Support Technician.
The Technicians team within this department provides excellent 1st and 2nd line support to students and staff across campus.
The department is expanding, transitioning to a modern digital infrastructure. This is an exciting time to work with the latest technologies and a diverse customer base.
The ideal candidate will have experience within an IT role, with solid knowledge of hardware and software.
Benefits
- Generous allocation of annual leave
- 29 days’ paid leave per year
- 12 bank holidays & concessionary days
- Excellent Local Government Pension Scheme
- Employer contributions – 20.9%
- Subsidised private healthcare provided by Aviva, including a Digital GP Service.
- Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support.
- Annual health MOTs with our Registered Nurse.
- Excellent staff development opportunities including professional qualification sponsorship.
- A variety of salary sacrifice schemes (e.g., technology, cycle).
- Heavily‑subsidised on‑site car parking in central Birmingham.
- Free on‑site gym membership.
Additional Requirements
All applicants for employment at the University will be expected to undertake an Enhanced Advance Check with the Disclosure and Barring Service prior to commencement.
All applicants will also be expected to demonstrate an understanding of Safeguarding principles and the PREVENT agenda within the context of further and higher education.
Relevant experience (or similar job titles) includes IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Service Desk Technician, or Technical Support.
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